VanMoof opens up the VanMoof Archives: publicly available repair manuals and technical drawings for legacy models
Amsterdam, 27 February - VanMoof, the Dutch e-bike brand that was acquired by McLaren Applied in late 2023, has created the VanMoof Archives, a space to publish step-by-step guides, technical drawings and repair manuals for its legacy bikes. The move will offer riders the opportunity to uncover the workings of their bikes, aid troubleshooting and provide solutions. The VanMoof Archives currently features materials for the Electrified VanMoof S2 & X2 models, which originally went on sale in 2018, and older bikes. Additional materials from other series will follow in time.
“When we acquired VanMoof, we promised that we would do everything we can to keep riders on the road. At the same time we made a commitment to greater transparency. The VanMoof Archives project is another step in a larger effort to honour these promises”, says Eliott Wertheimer, co-CEO of VanMoof.
Wertheimer continues: ‘‘The majority of bikes on the road are VanMoof S3 & X3s. That’s why we focussed our efforts on restarting the production of spare parts for those models and distributing them at operating cost to our new partners. But we also thought long and hard about how to help owners of other models. We hope that by openly publishing these materials, we’ll help them enjoy their VanMoof for longer.”
Such materials for VanMoof bikes were traditionally a closely-guarded secret, only accessible to certified workshops and trained Bike Doctors. Some of the documents were only available in Mandarin and had to be translated. The entire VanMoof Archives, a living database that will continuously be expanded, is publicly available here.
In the meantime VanMoof is actively expanding its partner network of repair and retail locations, as well as providing them with the systems, technical knowledge and a constant supply of parts needed to perform any repairs. The live updated partner list can be found here. The company expects to be able to bring more news about this network and a sales restart soon.
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